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 When a customer arrives in the customer care center, he/she will have to choose the desired service type through the kiosk.

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 When the customer gets a printed token, the token number will pops in the list of queued customer at the desktop of that particular customer service officer (CSO).

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 The system has facility to connect one or more main display unit(s) named as QShowcase. QShowcase is a combination of a software unit with an LCD / LED monitor.

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 The primary purpose of the supervisor module is to monitor the current queue status at end CSO (Customer Service Officer).

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