News & Events

Queue Pro solution has been implemented in Prime Bank Limited

As, for last few years, financial sector of Bangladesh has become very competitive; banks have also invested heavily on ICT infrastructure. All these initiatives are aimed at improve efficient customer services or offering new services. However, banks have not focused on their branch service management. The typical scenario bank’s branch shows the crowded environment with

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Consulate General of Bangladesh (Dubai – UAE) has been implemented on Queue Pro

Consulate General of Bangladesh (Dubai – UAE) has been implemented “Queue Pro” as  a part of the Bangladeshi Citizen Services improvement done by Business Automation Ltd. Queue Pro is an effective & systematic queue management system designed to ensure disciplined & guided Citizen experience and remove the manual queue system to automate services. Bangladeshi citizens

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Queue Pro implemented for National Board of Revenue One Stop Service Center

National Board of Revenue (NBR) implemented of “Queue Pro” for their one stop service centers through System Engineering to improve customer services. This improvement is a part of the modernization program of NBR currently conducted. The system is designed to remove the manual queue system to automated where the taxpayers will be waiting in the

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Queue Pro has been implemented in Gurgaon Municipal Corporation (India)

Gurgaon Municipal Corporation has been implemented “Queue Pro” as a part of their Citizen Services improvement done by Forbes Technosys Limited (India). Forbes Technosys Limited is a partner of Business Automation Ltd. on their queue management system. “Queue Pro” is an effective & systematic queue management system designed to ensure disciplined & guided customer experience

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Queue management solution has been implemented in Standard Chartered Bank, Bangladesh

Standard Chartered Bank, Bangladesh has been implemented of SmartQ solution for 15 branch all over the country. SmartQ is the software that manages the queue smartly. The branch manager will be able to monitor the queue status from his/ her desktop online. The management will get the data and summary of information about the number

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Queue Pro has been implemented in Union Bank of India

Union Bank of India (UBI) has been implemented of “Queue Pro” for managing their queue management system as part of their customer service improvement. The system has been designed to cater the special needs from UBI. The special feature of branch based deployment with centralized synchronization for reporting has given UBI to address full time

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Queue Pro has been implemented in Punjab National Bank, India

Punjab National Bank, India has been implemented of “Queue Pro” for managing their queue management system as part of their customer service improvement. The system has been designed to cater the special needs from PNB. The special feature of branch based deployment with centralized synchronization for reporting has given PNB to address full time connectivity

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Queue Management System has been implemented in tigers’ den (Banglalink)

Banglalink has been implemented “Queue Pro” (Queue Management System) solution for managing their automated queue system as part of their Customer service quality improvement. Business Automation Ltd. has been implemented the solution at tigers’ den, banglalink corporate headquarters customer care centre, gulshan, Dhaka and Jamuna Future Park Customer Care Centre, Kuril, Pragati Avenue, Dhaka.

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Queue management solution has implemented in Standard Chartered Bank, India

Standard Chartered Bank, India has implemented “Queue Pro” solution of Business Automation Ltd. for improvement their customer services in thirteen branches of all over India. Queue Pro is the software that manages the queue smartly. The branch manager will be able to monitor the queue status from his/ her desktop online. The management will get

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