Consulate General of Bangladesh (Dubai - U.A.E) has chosen Queue Pro for Bangladeshi Citizen services automation.
Consulate General of Bangladesh (Dubai - U.A.E) has implemented “Queue Pro” as a part of the Bangladeshi Citizen Services improvement done by Business Automation Ltd. Queue Pro is an effective & systematic queue management system designed to ensure disciplined & guided Citizen experience and remove the manual queue system to automate services. Bangladeshi citizens are selecting the predefined services like new passport issue, passport renewal, lost passport, endorsement and other relevant issues from a touch screen kiosk, taking a token and waiting in a reserved space for required services. The system is announcing the tokens with displaying the counter number. Once the service type is selected, the system will calculate the number of persons waiting in the queue. The management will get the data and summary of information about the number of service recipients and service matrix. With the analytical tools, the management of Consulate General of Bangladesh (Dubai - U.A.E) will be able to analyze the overall activity of the Bangladeshi Citizen Service Center.
Queue Pro is an effective & systematic queue management system designed to ensure discipline & guided client experience. Clients are selecting the services from a touch screen kiosk, choosing a token and waiting in an allowed place. The system is announcing the tokens with displaying the counter number in a giant screen for obtained expected services. The branch manager can view the statistics on waiting clients from his desk and can rearrange the counters in line with the traffic of clients. This has taken the clients services to the next level. The management will get the data and summary of information about the number of customers and service matrix, time and other special reports.
Business Automation Ltd. is a software development company established in 1998. The company’s portfolio of services include enterprise application integration and implementation, enterprise information technology (IT) solutions, offshore development service and technical support. It offers services in the area of custom application development, service oriented architecture and mobile application development. With its comprehensive understanding of diverse business verticals and wide resources, Business Automation mobilizes the right people, skills, and technologies to help organizations enhance its performance and transform cost burdens into competitive business assets. Read More
